___________________
________________________
________________________
_____________________
________________________
_______________________
_____________________
_____________________
____________________
____________________
ATTENTION! IT SUPPORT TEAM LEADER WANTED! Drive your career within the world of IT! We're on the lookout for a IT Support Team Leader to make a difference in our client's fast-paced environment. Have you got Managed Service Provider experience? Are you experience in IT Support? Any experience in team leading/managing? Ready to make your mark? Read on and be part of something extraordinary! Key Responsibilities for the IT Support Team Leader: Assist with technical support within the team, working on 2nd line tickets and projects Direct reporting and working closely with the senior management team Manage multiple tickets and projects Act as an escalation point within the team of ticket management Ensure good communication with both customers and staff Meet and exceed SLAs Keeping the IT documentation up to date Occasional overtime offered Skills Required for the IT Support Team Leader: Ability to work independently and as part of a team Exceptional customer service skills and engagement Working in a pressurized environment, handling multiple incoming requests, priorities and requirements. Minimum 2 years working within a MSP 2nd Line service desk experience Experience of working with Network technologies (Firewall, Switches, Routers, Wifi) Experience of working with Microsoft technologies (AD, Windows Server, DNS, DHCP, NPS) Experience in Cloud Solutions (Microsoft Office 365, Entra) You must be within a 45 minute commute from Shoreham-By-Sea. If this is right for you and within the area seeking a new position, please apply for additional information or contact Thomas Edevane from Clearwater People Solutions.
Are you a collaborative individual, with a curious mind, a willingness to learn and a keen interest in a career in the beautiful game We are excited to introduce My Albion Internship' - a new and immersive internship programme launching for the 2024/25 season. Location: American Express Elite Football Performance Centre, Lancing (BN15 9FP) Salary: £21,840 PA Job Type: Full - Time, 2 Year Fixed Contract Hours: 35 hours per week Close Date: 10th July 2024 The Internship: This internship is an opportunity not to be missed and is your chance to work behind the scenes in a Premier League football club. The internship will involve a departmental rotation of both on-pitch and off-pitch operations over a two-year fixed-term contract starting from September 2024. There will be two roles available for this year's intake. This internship programme is aimed at individuals who have just finished college and who do not wish to go to university. You will be based in the Sussex area within a commutable distance of both the American Express Stadium, Brighton and our training ground, the American Express Elite Football Performance Centre, Lancing. The Rotational Placements: During your two years at the club the departmental rotations will give you the opportunity to understand every aspect of an elite high-performance environment. You will learn about our loyal fans, understand what happens on the pitch and the operational/business aspects of running a football club. The mandatory rotational departments will include: Coaching Grounds maintenance/pitch care Supporter services & retail A fourth rotation depending on individual strengths and interests to include either commercial, media, marketing or operations Alongside these rotations, you will have the opportunity to undertake qualifications and you will be assigned a mentor from our senior management team to provide support along your journey. Please don't worry, you don't need to be an expert in any of the above areas or currently have a huge desire to excel in one particular department. The objective of this internship is to learn about yourself, what you do and don't like and to gain invaluable skills in the footballing environment. What We Need from You: There is no previous work experience required, but there is one very important condition: you must fully immerse yourself into the internship, be willing to step outside your comfort zone and learn from our fantastic people inside the football club. Not only will you learn about the inner workings of a football club, but you will learn about yourself and build skills to last a lifetime. We are looking for individuals who will embody our TEAAM Brighton values (Treat people well, exceed expectations, aim high never give up, act with integrity, make it special) and fully embed themselves into our culture. Our Interview Process: Given that this is an exceptional opportunity our recruitment and selection process may look slightly different to that of other roles, but we are confident that you will be able to rise to the challenge! If selected for an interview, you will be invited to an open day at the American Express Stadium, Brighton, which will include a presentation on the internship by us, some fun tasks and an opportunity for us to find out more about one another! For further information on how to apply for this opportunity, please click Apply' now. This will send you to a step-by-step guide on how to be considered for this internship. Applications close on the 10th July 2024.