We're seeking individuals to join our team at Whistl Gateshead's contact centre.
Join us to make a difference and be part of our dedicated team.
As a Customer Service Advisor for inbound debt recovery, you'll provide crucial support to those facing financial challenges with empathy and professionalism.
Experience of working in a customer-obsessed role preferably from a Business to Business perspective although not essential
The purpose of this role is to provide an exceptional experience to our Brokers and Solicitors across both telephony and webchat, enabling them to achieve their ambitions and meet their clients mortgage needs whilst contributing to the Life Moments commercial ambitions.
To hit the ground running it's essential that you have some of these skills and experiences too:
Support the raising of standards in accordance with the aims and strategic objectives of the organisation.
Manage a caseload of learners and employers ensuring timely achievements and progression.
The role is to provide excellent teaching and learning sessions for Customer Service and Business Administration apprenticeship standards, both face to face and remotely.
Posted by Robinson Financial Careers • £22K/yr to £27K/yr
Working in collaboration with a Financial Adviser and other colleagues, you will assist the Financial Adviser in preparing recommendations in line with company policy including preparing and maintaining client records, learn all aspects of the business and become a valued member of the team and pass industry-based exams.
You will be expected to keep up to date with legislative and industry changes which affect the business and its clients.
A new role has become available for an experienced Administrator to join a national, Chartered Wealth Management Firm at their offices in Doxford International Business Park.
Administration of data management systems to maintain accurate and compliant data records.
General
Also to support in quality assurance activity.
We are looking to recruit an experienced Data and Compliance Administrator to maintain a robust internal data management system, ensure contractual compliance and administer all training related systems.
Join our Sunderland team as a Customer Service Advisor, where you'll be the vital first point of contact for our customers, offering assistance and guidance with empathy, understanding, and a passion for delivering exceptional service.
In return for your dedication, you'll receive a generous shift allowance, along with the full support from a collaborative team and expert mentors.
Working the night shift, you'll play a crucial role in ensuring our customers feel valued and respected around the clock.