Our client, a highly respected local government organisation, is on the lookout for passionate individuals to join their essential electronic tagging service team.
Join the Team That Keeps Our Community Safe and Secure!
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Posted by Macildowie Recruitment and Retention • £13.50/hr
General
My client a top employer in Nottingham is looking to recruit a temporary business support officer at their offices in Arnold.
Duties of the role will include
To be the first point of contact for all incoming enquires including answering the telephones, proactively managing the joint inbox and log and record enquiries onto the system ensuring an accurate audit trail.
Assess and triage all enquiries to identify the most appropriate customer service pathway.
You'll monitor, manage, and coordinate the operational delivery of our online customer offer, being involved in everything from troubleshooting website issues and managing online fraud risk, to analysing data to gain insight into how we can make the service better.
Building and maintaining senior stakeholder relationships, working cross functionally, across various functions and third-party suppliers.
General
Fixed term contract: 18-24 months Closing date: Thursday 15th August 2024
Hours per week: Monday to Friday - 38 hours per week
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.
Experienced officer required to take collection/enforcement action on current and former tenant rent arrears, as well as providing general guidance to tenants on the management of their rent accounts.
The role will require the successful candidate to be based in the Clients offices, along with visiting tenants in their homes, in an attempt to address their arrears situation, along with representing the clientin the County Court for possession proceedings.
Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications.
Posted by Macildowie Recruitment and Retention • £60K/yr to £650K/yr
About this role
We've got a well established Quality Assurance team running internal monitoring programmes who provide a range of point in time interaction testing and insights to support the management of customer facing contact centre teams.
We're always looking to help customers succeed with credit.