Inbound Financial Customer Service Advisor - temp to perm (site based)
Do you have Customer Service experience and looking for a new challenge?
We are looking for applicants from a wide range of industries to join our clients team, have you previously worked in Hospitality/Retail/Financial or Customer Service and looking for a new role.
Being available to respond to client and colleague requests for assistance, guiding them with process, experience and system queries
Assist end-users by directing them to available supporting material or information to improve their experience and ability to self-serve in the future
Manage all client queries to ensure the best experience and resolution in a timely manner and escalate and articulate any significant issues to the appropriate owner including internal stakeholders and third parties as required
With over 6000 employees, it supports 37 million people in 120 countries.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology.
Posted by Hays Specialist Recruitment Limited • £23K/yr to £25K/yr
Your new company
I am thrilled to be working with a key client who is a leading name within FMCG.
A key player within the industry, this organisation has a large distribution footprint within the UK and produces products that you have likely seen many times on shelves.