This role is working on a predictive dialler making outbound calls as well as dealing with inbound internal calls and main objective is to book smart meters, this role is target drive where achievable targets will be set weekly to the advisors.
No sales needed, but experience in customer services and objection handling would be helpful so they can give advice and describe benefits to the customers about the meters but not hard selling - they will be speaking with existing business customers, so a first-class respectful service is expected.
Outbound & Inbound call centre, working off a list of current business customers, making calls to ask them if they would like to upgrade to a SMART meter (which is a free service)
Our established client is looking for an Inbound Customer Service executive for an initial period of 3 months immediate start based within a busy customer services department.
All the calls are inbound and will be dealing with general customer questions and updating a database, using on line web chat and converting inbound sales enquires.
Hours are Monday to Friday between 8.30 to 18.00 (37.5 hours) 9-5, 10-6, 8-4
Sales Executive role: As a Contact Centre Sales Executive you will play a pivotal role in driving the sales efforts through outbound calls to potential clients.
Our client is actively looking to recruit several Sales Advisors in the Bradford area, we are looking for candidates who are motivated driven are willing to widen their skills and broaden their experiences to progress in their career.
Job Role / Duties
Ideally the successful candidate will have previous sales experience coupled with a high energy approach to sales and customer service.
Within your territory, you will grow a new and existing customer base for our product range of milk, orange juice, apple juice and eggs.
We are looking for enthusiastic Customer Service Advisors with a passion for customer service to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls, and email queries relating to the Pension product.
The office is based in central Liverpool and will require you to be onsite for the duration of the contract.
Candidates will be required to work 37.5 hrs per week Monday to Friday 9 5.30.