We have an exciting opportunity for an experienced Customer Service Advisor to join The Hub Property Services team.
The job purpose is to answer inbound telephone calls from residential tenants, reporting repairs and estate related matters; to plan, instruct and administer property compliance servicing, certification and remedial works for residential, commercial and agricultural properties for Savills Rural & Projects Division.
This job will also include other property management administrative duties.
As a Customer Service Representative, you will be an integral part of our Basingstoke team, responsible for efficiently managing workload and providing exceptional customer service.
Posted by Infinity Recruitment Consultancy Ltd • £23K/yr to £23K/yr
In this Customer Service Administrator role, you will be the first point of contact for clients.
Our client, an established local business based in Peterborough are currently expanding, and actively seeking a dedicated permanent Customer Service Administrator to join their professional team.
This is a fully office based position working Monday to Friday 8.45am - 5.15pm.
As a Lifeline Adviser (Nights) for our client you will need to be able to provide high standards of customer service to a wide range of customers by actively listening to and understanding the details of each contact, assessing and processing customer contact telephone calls for an emergency response, in line with individual customer contractual requirements.
In addition, the Lifeline adviser will need to assess the calls for repairs for external customers under contract as cost effectively and efficiently as possible and to an agreed time frame.
You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.