Our client, an established local business based in Peterborough are currently expanding, and actively seeking a dedicated permanent Customer Service Administrator to join their professional team.
This is a fully office based position working Monday to Friday 8.45am - 5.15pm.
In this Customer Service Administrator role, you will be the first point of contact for clients. You will provide exceptional customer service and relationship management for your clients. In this busy role you will be involved in reviewing notes and liaising with internal stakeholders, this will include dealing with queries, updating and accurately recording information on internal systems and client records, processing invoices, production of reports, scanning and uploading documents. You will manage your workload and diary effectively whilst upholding industry standards.
The ideal candidate for this Customer Service Administrator position will be able to demonstrate previous experience from working within a Customer Service environment, ideally within insurance or an FCA regulated environment and possess exceptional written and spoken English with a proficiency in MS Office. You will be able to demonstrate an enthusiasm for maintaining a high standard of work and be an excellent team player whilst demonstrating a willingness to learn.
A great package on offer including a starting salary of up to £23,000, Pension Scheme, Attendance Bonus, Rewards & Discount Schemes, Learning & Development opportunities, Free Parking.
Further details of this Customer Service Administrator role are available on application. To apply, please submit your current CV. Interviews will be held as CVs are reviewed.
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