You will be responsible for providing excellent customer service, order taking, checking stock availability, processing orders, scheduling customer orders, liaising with transportation, dealing with customer queries and general administrative duties.
Working within the Customer Service department, you'll promote excellent Customer Service by offering consistent support, guidance and advice to customers, offering the most time and cost appropriate solutions.
We're recruiting on behalf of an industry-leading online retailer with bundles of creativity, enthusiasm and ambition.
They offer fantastic benefits, including free breakfast, tea and coffee every day and a friendly / supportive working culture, plus
Internally; Sales, Purchasing, Production, Warehouse and Logistics, to ensure there are no bottlenecks or shortages preventing the business from meeting our customers' requirements or the delivery of finished goods.
The Order Management Manager is responsible for providing an integrative approach to the customer demand, stock, production control and planning aspects of our Supply chain, working in unison with Sales, Purchasing, Production, Warehouse and Logistics.
The post holder will build professional, collaborative working relationships with many stakeholders;
We provide help and guidance to our customers who are facing difficulties with their mortgage payments.
We're proud of the outstanding customer service we provide, so when our members are going through a challenging time, our ability to care and support them is even more important.
We're looking for a friendly, confident, supportive person who is passionate about providing excellent service, to join our Mortgage Collections specialist team.