We are looking for an enthusiastic and motivated individual with a passion for customer service looking for their next step within in an office-based environment.
You will be working closely with account managers, providing first class customer service over the telephone and email.
Experience isn't essential in this role, full training will be provided, however you must have strong IT skills and an excellent telephone manner.
Playing a pivotal role in our customers experience, our Liaisons ensure we are utilising our engineering field force effectively by organising efficient routes, whilst providing high levels of customer service.
Our mission is to make insurance easier and better value for customers.We currently have an exciting opportunities to join our Birmingham based Motor Fulfilment team as a Motor Claims Support Advisor, on full-time and permanent basis.Purpose of RoleOur Motor Claims Support Advisors provide support and manage the external engineers (motor field) team's workload by being responsible for arranging inspections of vehicles following a motor claim.
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege and Green Flag.
Suited to a customer-focused Customer Service Advisor that is renowned for delivering a seamless service, this is a fantastic opening within a family-run business.
Always putting the customer at the heart, this firm places great importance on the customer journey and ensures their experience is always 5-star!
The way they achieve this is by bringing out the best in their people and showing them how much they are valued and appreciated, which is supported by their family-feel culture where everyone is heard.
Playing a pivotal role in our customers experience, our Liaisons ensure we are utilising our engineering field force effectively by organising efficient routes, whilst providing high levels of customer service.
Our mission is to make insurance easier and better value for customers.We currently have an exciting opportunities to join our Birmingham based Motor Fulfilment team as a Motor Claims Support Advisor, on full-time and permanent basis.Purpose of RoleOur Motor Claims Support Advisors provide support and manage the external engineers (motor field) team's workload by being responsible for arranging inspections of vehicles following a motor claim.
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege and Green Flag.