This is brilliant opportunity to join a company who are elite in their field in their high performing sales and renewals team as an Inbound Sales Advisor!
Posted by The Portfolio Group • £26K/yr to £27K/yr
Working with the Customer Care Team, you will be handling complaints and queries from clients, dealing with escalations and managing it end to end, resulting in the retention of clients.
Portfolio Group are proud to be exclusively representing our client in their search for a Customer Service Specialist.
This a very varied, fast paced role within a small, friendly, supportive team!
Taking inbound and outbound calls from existing customers considering cancelling or renewing their policy.
General
Are you passionate about customer service and confident in turning conversations into long-term relationships?
We're looking for Retentions Advisors to join a growing and dynamic home insurance company, helping us retain our valued customers by delivering outstanding support and tailored solutions.
Working within the Customer Service Team the Customer Services Administrator is responsible for dealing with all aspects of Customer Service.
The focus of this role is to provide excellent Customer Service at all times and to exceed customers' expectations.
This includes communication with external and internal customers, end to end order processing, supplying specific quotations to customers and support for external sales teams.
Working within the Customer Service Team the Customer Services Administrator is responsible for dealing with all aspects of Customer Service.
The focus of this role is to provide excellent Customer Service at all times and to exceed customers' expectations.
This includes communication with external and internal customers, end to end order processing, supplying specific quotations to customers and support for external sales teams.