As a Temporary Customer Service Advisor you will be responsible for handling inbound calls from a UK customer base, handling customer queries and updating information on CRM systems.
They are looking for a Temporary Customer Service Advisor to join their Salford team on a temporary basis!
With services ranging from domestic and international express delivery, e-commerce shipping and fulfilment solutions, road, air and sea freight, to supply chain management, consumer retail services, technical support and more.
Our client is a leading global logistics provider.
This role involves various customer service duties as the main forefront contact for any inventory or product queries.
As a customer service representative, you will be handling various extensive duties from liaising directly with UK & international clients to prospecting and generating business leads.
You will be a responsive operative in managing and organising main B2B external accounts and ensuring that all clients receive the utmost attention.
Zachary Daniels are pleased to be working with a national and successful organisation who are looking for a customer service professional to join their passionate team.
Working for this exciting company, this will offer you the challenge, pace.
This is a fantastic opportunity for an enthusiastic individual who is looking to start their career or a candidate who is looking to build on their existing experience within a larger company.
In the role of Customer Service Advisor (internally known as Complaints Handler), you will be instrumental in delivering a meaningful customer service to our TV, telephone, broadband and mobile customers.
Your main responsibility will be to resolve customer complaints, delivering a first-class customer experience and speedy resolution to the problem at hand.
ESL connects the demand and supply of industrial electrical components.
As the world shifts to a more electric future, ESL helps customers procure their needs in this space by thinking and operating differently.
Our businesses cover electrical wholesale, energy management, EV charging and traffic control systems, working across a wide range of commercial and industrial applications - This role sits specifically in ESL who are one of the businesses that make up the group.
Responsible for the order to delivery communications with customers, and will ensure that the customers voice remains clear through development projects and the production planning process and that customer communication is clear and transparent, escalating any issues to the appropriate director or account manager.
This role is key to the Customer Service function and customer relationships of the business.
The person needs strong administrative skills as a core experience trait.
This Customer Service Advisor role will involve handling a high volume of VCC transactions to ensure these are reconciled and authorised, working with colleagues within TC Support and the wider business, too.
You will provide industry-leading support throughout our Reconciliations Function.
This is a great opportunity for a team player who has first-class attention to detail, customer service experience, and is highly numerate.