Our client, a prominent Financial Services organisation, is looking for an additional person to join their inbound customer service team.
Suitable candidates will have a background in a telephone based customer service role, ideally with 12 months experience in a similar role, a pleasant telephone manner and an ethical and honest approach to customer's needs.
The role will focus on client satisfaction and problem solving with the ability to speak to customers about their circumstances in order to make sure they have taken the correct product and identify any other product areas which they could be interested in.
Juice is absolutely delighted to be supporting a reputable and high-end Bath-based organisation, with their search for an Inbound Customer Service Advisor.
Are you excited to find your next role in Customer Service?
Do you have experience working in a fast-paced environment and have brilliant communication skills?
Do you have excellent inbound customer service advisory experience and the ability to build rapport with customers calling in to enquire about product ranges?
Do you want to work in a vibrant, dynamic environment where your efforts are appreciated?
You will be working within a small team dealing with inbound and outbound calls, a large portion of this role is outbound calls following up with past and present customers gaining feedback and presenting further sales opportunities (no cold calling).
We have a great opportunity on behalf of our client based in the Stockton area, the role will initially be a temporary position until Christmas however there is a possibility this will be extended and could possibly lead to a permanent position for the right candidate.