My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.
Reporting to the SOC Customer Service Manager, you will be responsible for managing and developing client relationships and bring onboard other partners or end users to grow revenue
Responsibilities
Create and own Account Management plans for 3rd Party Installers and SOC Clients.
My client is seeking a Telesales Representative who is a persuasive and motivated individual with a passion for sales, international business, and environmental sustainability.
In this multifaceted role, the Telesales Representative will proactively reach out to international partners for used cooking oil sourcing, negotiate agreements, coordinate logistics, and promote the company's used cooking oil collection services and vehicle rental solutions.
The ideal candidate will join their dynamic team and specialize in two core services: sourcing bulk used cooking oils across international borders and securing rental vehicles for internal company use.