Posted by Page Personnel Secretarial & Business Support • £36K/yr to £42K/yr
This position is for a diligent and strategic Real Time and Resource Planning Manager who will oversee the operational delivery and optimisation of a customer service department within the retail industry.
Focusing on customer service excellence, they have managed to become a leading player in the retail industry.
This company is a well-established retail corporation based in Liverpool, with a workforce of over 5000 individuals.
Responding to Customer Queries about their insurance policies via phone, email and webchat.
General
Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.
We are collaborating with a valued client to recruit a Customer Service Advisor for their Jeopardy Management team.
You will play a crucial part in managing a contract between our client and a third-party company supplying smart meters across the UK.
Initially a temporary position, this role offers the potential for a long-term opportunity based on your performance and ability to meet the role's requirements.