Experienced officer required to take collection/enforcement action on current and former tenant rent arrears, as well as providing general guidance to tenants on the management of their rent accounts.
The role will require the successful candidate to be based in the Clients offices, along with visiting tenants in their homes, in an attempt to address their arrears situation, along with representing the clientin the County Court for possession proceedings.
Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications.
Our client are a housing association in the West Yorkshire area and are looking for 3 Income Officers to join their team on a temporary basis.
3 Month Temporary Contract
Responsibilities
Manage the full recovery process for current tenants, including rent arrears, lease arrears, service charges, court fees, and other outstanding debts such as recharges.
Posted by Advanced Resource Managers Limited • £20/hr
The Opportunity
We are seeking a dedicated Revenues Officer.
The ideal candidate will have prior experience working in a busy Council Tax Recovery department and be proficient in the use of Civica Open Revenues.
This temporary role, running until 31st December 2024, focuses on managing incoming recovery calls from Council Tax charge payers, processing payments, and setting up special payment arrangements.
To be responsible for meeting targets and objectives which maximise rent collection, influencing monthly and annual collection performance and arrears reduction.
To be the first point of contact for tenants and their representatives in respect to all residential rent charges, arrears and queries.
Negotiate repayment plans, determining which cases to escalate and take legal action on rather internally or through referrals to legal services.
In this role, you will be responsible for processing invoices and payments to suppliers while ensuring smooth operations within our accounts payable function.