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My client is seeking an experienced Income Officer to be able to provide effective, customer focused support service to users of the Income Control team. The Officer will be expected to recover all debts in accordance to the councils procedures. The client understands the pressures of the position and is keen to support all team members in a comfortable working condition. The team are looking for an experienced candidate that will work closely with other officers to provide highly professional and dynamic management of the Council's commercial and voluntary and community sector properties, and high-quality valuations and property related advice. The Officer will be supported into a case load by the team manager helping with any policies and procedures that they may not be familiar too. The team are looking for a candidate that can quickly adapt to their way of working and hit the ground running. Duties Includes: Strong knowledge of income advice and experience in housing Will be responsible of maximum recovery of all service charge income including the recovery of debts and arrears in accordance with the council's procedures Monitoring service charge accounts and taking necessary action for recovery of debt. Work towards resolving all enquiries relating to service charge accounts, including preparation of repairs listing. Submit cases for Judgement and monitor progress accordingly Manage individual leaseholders accounts making sure their updated Providing appropriate advice on availability of financial assistance for leaseholders in respect of major works debt. Strong at building internal and external relationships with colleagues and partnership organisations. Should be using your Business & Administration or Finance or significant experience throughout this role If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hourly rate.
ob Title: Income Mangement Officer Location: Haringey Pay Rate: £23 Umbrella P/H Job Type: Full Time Contract The Role We are looking for an income management officer who has experience in income maximisation; this includes: telephoning customers in arrears, sending arrears letters and emails, applying for APAs, home and office visits. Completing income and expenditure assessments, presence at sign-ups. Referring vulnerable customers to support agencies, including Financial Inclusion etc. Completing court applications and referrals. Attendance at court and presenting cases to a County Court Judge, attending evictions. The Candidate Experience of providing advice on housing, welfare benefits and/or rent arrears. Debt collection/credit control environment and fully conversant with court protocols and the relevant legislation. Extensive experience of working in a customer- focused (including financial and accounting) environment, using computerised, data based systems. How to apply Please submit your application via the contract details provided and you will be contracted with further information about this opportunity or email your CV to me directly or call me on
This role requires a dedicated Income Officer who can utilise their exceptional accounting and finance skills to provide high-quality service within our Not for Profit and Charities sector. Client Details The company is a respected entity in the Not for Profit and Charities industry. Located in Manchester, it's renowned for its commitment to community service and creating positive change. Description The key responsibilities of a Income Officer will include, but may not be limited to; Develop and implement income generation strategies. Maintain financial records and prepare monthly reports. Ensure compliance with all relevant financial regulations. Collaborate with other departments to maximise income. Monitor and manage income and expenditure. Provide financial advice to senior management. Identify opportunities for financial growth and sustainability. Participate in team meetings and contribute to company objectives. Profile A successful Income Officer should have: A degree in Accounting, Finance, or a related field. Strong numerical and analytical skills. Ability to commute to Manchester. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. Proficiency in financial software and MS Office. Experience in a similar role within the Not for Profit and Charities sector. A solid understanding of financial regulations and legislation. Job Offer On offer to the candidate; Immediate start opportunity. Fixed Term Contract. An annual salary ranging from £31,000 to £36,000. A supportive and inclusive work environment. Opportunity to make a difference in the Not for Profit and Charities sector. Generous holiday entitlement.
Your new company We are recruiting an administrator to join a large housing association to support the income team through a period of system changes. Your new role To support the Income Management Service with a range of administrative and clerical tasks. You will support the income team with whatever tasks need doing. They are currently updating the system used for direct debits, and they need help with contacting customers advising on the changes and also supporting them with data entry. You will also be on hand to help with court documents and rent recovery. This is a full-time role Monday - Friday 9-5pm, and is office based. Initially, training will be at the office in St Helens, but you will be able to work from their other offices based in Liverpool or Warrington. This is a temporary role for 6-8 weeks. What you'll need to succeed You must have GCSE or equivalent in English and Maths, you will also have worked previously in a customer-facing role, and have excellent communication and interpersonal skills along with strong knowledge of IT. What you'll get in return You will receive a competitive hourly rate and will have free access to parking. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk