Our client is a long standing and professional Water Hygiene / Legionella company who provide the full range of Water Hygiene / Legionella management services across the Midlands.
They are now looking to take on a diligent and hardworking Water Hygiene / Remedial Engineer.
An exciting role is available for a junior to mid-level developer to join an innovative software house, specialising in solutions across multiple industries.
Ensuring that the framework and processes are in place to conduct effective root cause analysis to identify trends and common themes, escalating concerns and ensure corrective action plans are established and delivered in support of increasing on the spot resolution, reducing complaint volumes, upheld and FoS referrals / overturned decisions.
The key purpose of this role is to lead the First Line Root Cause Analysis initially focusing on Complaints with the aim to develop the role and extend coverage to QA, Control Testing and Outcomes Based Testing.
Key Responsibilities
Provide leadership and direction to the Group RCA Team, continuing to develop the RCA programme / structure whilst horizon scanning on upcoming key regulatory change and expectations.
£25,000 - £32,000 Company Vehicle Door to Door Pay Monday to Friday (40 hours) Private Dental and Medical Insurance Pension No Weekends No Call Out
Are you a plumber or looking to get into the plumbing industry and want to join a well-respected company who will actively invest in training and upskilling?
Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Hybrid Recovery Coordinator.
The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.
As a Recovery Coordinator you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction.