Interaction recruitment are recruting for a Shift manager for our client in the wolverhampton area.
General and Task Management
- Lead by example, ensuring a safe and efficient work place is maintained at all times
- Achieve the required company quality standards ensuring both internal and external customer satisfaction
- Ensuring that Key Performance Indicators (KPI's) are monitored and targets achieved
- Liaise and coordinate with support functions to progress issues concerning production planning and resource/skill allocation to ensure delivery of products to schedule within all relevant quality specifications
- Communicate with teams by utilising visual management, delivering shift briefs with focus on quality, cost and delivery, and gathering ideas for improvement
- Undertake performance management responsibility for team members, conducting appraisals and giving direction to aid good performance
- Ensure safe working practices are maintained and ‘Standard Operations'
- adhered to
- Ensure that non-conformance is challenged and counter-measures are
- agreed and implemented
- Lead and motivate the team to create a high performance culture where
- improvement suggestions are embraced
- Through the utilisation of lean manufacturing techniques, strive to exceed
- the Company targets in productivity, efficiency and quality on a continuous
- basis
- Manage the implementation of changes, production trials, and pilot build
- Report and act upon plant or machinery breakdowns
- Contribute in the improvement of working procedures by constantly looking
- for solutions to ensure the best productivity results and ensuring compliance with procedures, operating instructions and work instructions
- Ensure that internal delivery processes are adhered to support dispatch time windows
- Lead follow up to customer concerns. Identify and eliminate root cause using robust countermeasures. Sustain the corrective actions to eliminate repeat issues
- Ensure all external and internal auditory standards and improvement requirements are met
- Weekends maybe required during busy periods
People Management
- Manage Manpower resource effectively to support customer delivery requirements
- Drive company Absence Control Procedures to ensure maximum attendance levels
- Deal with all personnel issues on shift in line with Company Policy and Agreements
- Responsible for training of operators for products and processes within the team
- Manage time and attendance within Company procedures
- Carry out incident, accident and non-conformity investigations and
- associated reporting and action closure
- Motivate and coach the team to operational success
- Monitor the completion of tasks and ensure good performance and record
- on appropriate systems
- Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviours expected of them
- Ensure KPIs are met by working to the overall plan, including management of, and reporting
- Provide product expertise within team, and respond to operator queries
- Work positively with support functions to fully define the processes/procedures/controls relevant to team activities. Provide support and input to continuous improvement activities within the team
- Mentor trainee Shift Managers
Hours
- Afternoon Shift - 2pm - 10pm
For more information please contact Ritchie