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Job Title: IT Support Engineer Salary: up to £20.00 per hour Location: St Albans Contract: Temporary on going - full-time Hours: 8:30 -5PM Monday to Thursday. Then 8:30-4:30 on Fridays. COMPANY PROFILE: My client in St Albans is on the hunt for a dynamic and experienced IT Support Engineer to join their thriving team immediately. This role is packed with variety, offering the chance to dive into first and second-line support activities, all while getting hands-on with third-line IT support. If you're looking for a role where no two days are the same and where your expertise will truly make a difference, this is the perfect opportunity for you! SKILLS REQUIRED: Level 3 IT qualification, or minimum 2-year relevant experience in IT Support performing 1st and 2nd line support Experience in providing IT support in a Windows Server based, networked environment Proficient user in Windows operating system and office software Holds or working towards a technical qualification, Microsoft, ITIL, CompTIA or similar Ability to demonstrate expertise in hardware and software desktop environment Proficiency in Windows10 and or 11 and Microsoft Office 365 RESPONSIBILITIES: Provide 1st and 2nd line IT support to colleagues remotely or in person Maintain the IT asset database by auditing hardware Troubleshoot, fix and maintain systems Assist IT colleagues with system configuration, installations, changes and upgrades Build, maintain, load and reload hardware assets ADDITIONAL INFORMATION: On site free parking 20 days annual leave plus bank holidays Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
Temporary IT HelpDesk support Assistant in the Heart of Paddington Based in the heart of Paddington, you'll be joining a dynamic team as a Temporary IT Help Desk support Assistant for a period of 2 months. Your role will be pivotal in ensuring the seamless operation of our organisation's IT infrastructure during this time. From troubleshooting technical issues to maintaining systems, your expertise will be invaluable in keeping our operations running smoothly. Key Responsibilities: Address user tickets regarding hardware, software, and basic networking issues Diagnose and troubleshoot technical issues, providing clear guidance to users Research and identify solutions to software and hardware challenges Administer systems such as Active Directory and Microsoft Teams Maintain inventory records of workstations/laptops and track data footprints Provide prompt and accurate feedback to users, escalating issues as required Conduct basic diagnostics for LAN networking infrastructure issues Stay updated on new systems to enhance support capabilities Valued Skills: Proficiency in supporting Microsoft Windows-based environments Deep knowledge of Windows 10 OS and printer/driver troubleshooting Experience with Teams-based meeting rooms and related equipment Scripting skills (PowerShell, etc.) Basic understanding of IPv4 network stack, routing, firewalls, and VPN Familiarity with support desk systems and ITIL processes Strong problem-solving and communication skills Ready to join a dynamic team in Paddington for a temporary opportunity? Apply now and be part of our exciting journey for the next six weeks! Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy.