We are assisting a progressive company who are searching for an IT Service Desk Analyst / 1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework.
Main Duties
Liaise with customers via phone, remote sessions, video conferencing and email to assist with 1st and 2nd line IT issues, working in accordance to SLA's, quality standards and ITIL best practices.
Standard hours
Mon-Fri 40 hours per week, between 8am-6pm, 8 hours per day.
We are a leading managed service provider in the Education Sector and we are looking for an IT Engineer to join our very busy, expanding team supporting IT in the Horsham Area.
IT Engineer needed to cover one of our clients Schools in the Horsham area.
Salary up to £25,000 benefits - depending on experience.
I'm looking for a new IT Service Assurance Lead / IT Services Delivery Manager for a growing company, and your profile looks great, are you interested in new opportunities at the moment?
This is an important new role to ensure important IT services are aligned to key business functions and departments.
You will manage and maintain key business relationships across 3rd party suppliers and the business to ensure effective delivery of end-to-end services.
2 Moons Computing offer IT support capabilities can help all sizes of business and internal IT teams, no matter what your needs, offering proactive monitoring to diagnose problems before they cause an impact to your business, and reactive support to get you back up and running when you need us most.
General
Business depends on your IT systems, as your IT professional we will work in partnership with you to ensure that your business operations run smoothly and are up to date with the modern world.
Overview
Due to their continued expansion they are seeking eagar applicants to join and develop with them!