Seeking an experienced IT Technician or IT Manager to oversee the management, installation, maintenance, availability, and integrity of the technical infrastructure.
The role involves leading a team, enhancing system effectiveness, and managing the budget.
My client is a Yorkshire-based education trust that currently has 8 schools under its belt, ranging from Primary Schools to Colleges.
The trust is always ensuring it offers the best tech to its students and faculty, meaning lots of exciting projects for its tech team.
The trust continuously gains an 'Outstanding' rating from Ofsted and the team gives a lot of credit to the technical team for helping them achieve this.
Provide technical support and troubleshooting including administration of user accounts, permissions, file shares, and support of Windows OS and MS communication and collaboration tools.
Assist the Senior Engineers in providing a high quality of customer service and support that will ensure that all UKHSA staff are able to access UKHSA ICT services as required, using properly configured and reliable devices.
Ensure that all UKHSA users receive a consistent level of support within agreed service levels across geographical locations and directorates.
Embark on a rewarding career with Insight Media Internet Limited as an IT Support Technician and be part of a network of skilled professionals driving innovative library technology solutions.
Manchester area (company based in SK14)
With a competitive salary ranging from £32,000 to £35,000, this is your opportunity to join a dynamic team that values your expertise in IT and provides a great opportunity to work with a varied and wide range of technologies.
You will be responsible for assisting with the maintenance and support of IT systems as well as contributing to IT project work as required.
Reporting to the IT Service Manager, the key deliverables of this role can be summarised as follows:
As an IT Analyst, you and other members of the Service team will be the first point of contact for all users via telephone, email and face to face in conjunction with a service desk management system within an agreed SLA.