You will be responsible for troubleshooting and resolving 1st line issues including incidents, problems, and service requests, and provide clear and consistent communication to the end user.
As our 1st line IT Service Desk Engineer, you will be the first point of contact for all OFG employees who require IT support, and log interactions through the service desk ticketing system.
At OFG, we are on a mission to ensure our colleagues have an amazing work/life balance!