Posted by Allegiance Technology • £24K/yr to £32K/yr
Role: IT Support Technician
I am currently partnered with a high school and college in Stoke-on-Trent looking for a skilled and motivated IT Support Specialist to join their team.
My client are dedicated to providing high-quality education and a supportive learning environment for its students.
Posted by Macildowie Recruitment and Retention • £21K/yr to £22K/yr
Overview
Working for an outstanding and well-established IT outsourcing company, the Successful IT Administrator will be responsible for providing support and co-ordination of telephone calls and tickets to the Service Delivery team.
Key responsibilities
Assisting and supporting the management support team to ensure that tickets are Triaged promptly and within SLA.
General
With a solid customer services ability and clear telephone manner, you will also be responsible for carrying out a range of daily administration tasks.
On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented IT Support Technician.
As an IT Support Technician, you will provide 1 st line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels.
Responsibilities
Provide efficient and professional 1st line technical support to end-users.
Posted by OCC Computer Personnel • £30K/yr to £35K/yr
The role is office-based, so you must be able to drive and have access to a vehicle.
We are working in partnership with a managed service provider based in Stoke-on-Trent to find an experienced 2nd/3rd Line Support Engineer to join their exciting new 24x7 operations team.
Our client is seeking a 2nd/3rd Engineer with extensive patching experience.
Posted by OCC Computer Personnel • £10K/yr to £45K/yr
General
We are working in partnership with a managed service provider based in Stoke-on-Trent to find an experienced 3rd Line Engineer with a strong background in IT support/systems, networks, and infrastructure technologies.
You will play a crucial role in providing advanced technical support and troubleshooting expertise to resolve complex issues escalated from lower support tiers.
Responsibilities
Conduct thorough root cause analysis to identify the underlying causes.