We are looking for an IT Infrastructure Engineer to join our Technology team, supporting the team in managing the technical infrastructure of urbanbubble, encompassing core Microsoft services (Azure AD, Microsoft 365) and hardware (Laptops, Mobiles, Phones).
Providing excellent customer service as part of a second and third line support function.
You will promote an efficient and innovative use of technology, with a willingness to learn new systems as the company evolves.
As an IT Field Engineer, you will provide 1st and 2nd line technical support to a diverse customer base across various bespoke environments.
You will be responsible for maintaining a high level of customer service as the first point of contact for IT support queries, both remotely and on-site.
The Department for Business and Trade ("DBT") and Inspire People are partnering together to bring you an exciting opportunity for a Process Improvement Maturity Lead to create and deliver a Technical Services Improvement Plan which will sit at the heart of the DDaT programme of governance and assurance improvement across their technical estates.
Salary between £53,560 to £65,300 plus excellent Civil Service benefits including 28% pension contribution.
Posted by Pure Resourcing Solutions • £23K/yr to £26K/yr
As a 1st Line IT Support Technician, you will be responsible for providing technical support to users, ensuring that all issues are resolved in a timely and professional manner.
You'll handle everything from day-to-day user queries to more complex technical issues, escalating where necessary.
This is a fantastic opportunity for a proactive IT professional to join a dynamic team and contribute to the smooth operation of the organisation's IT services.