Our client is in need of an IT Technician to join their existing project team.
On-site in Hatfield
This is NOT a typical user based support role, this is more focused on the inspection and testing of devices, such as laptops, desktops, screens and hand held devices.
Working within an organisation making a positive impact on the environment, you will join their on prem infrastructure team, providing 1st and 2nd line support to users both on site and remote.
Deliver onsite services to a specific customer on one or multiple sites within the contract.
The OnSite Engineer will Provision on-site basic hardware support, PC and Laptop imaging, Helpdesk, Desktop support, VC Support, Printer support, Installations, move and changes, and 1st / 2nd line support.
The role of OnSite Engineer within CDW Field Service Engineering is to provide onsite services for BAU and various ad-hoc engagements.
Providing 1st line technical support for colleagues and customers across all sectors.
We work with Companies and Organisations across all Sectors including but not limited to, Financial Services, Marketing, Technology, I&C, Manufacturing, Property and Retail at all scales.
Description
Provide first-level technical support to customers via telephone, email, and remote access.