Posted by Randstad Technologies • £35K/yr to £40K/yr
This role involves managing and resolving incidents that were escalated from the 2nd line of support, logging and prioritising requests, and working to resolve them within Service Level Agreements (SLAs).
The Ideal candidate will be providing escalated support to end users, ensuring they can perform their tasks without disruption.
Third Line Support Analyst - Horsham OR Watford - Onsite - Permanent
We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analystwith excellent customer service, communication, software and hardware technical troubleshooting skills.
IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills with a willingness to learn new skills is required for a busy service desk with a well-established company based in Welwyn Garden City, Hertfordshire.
BENEFITS: Company performance related bonus scheme, 20 days annual leave rising to 25 days after 2 years company service (plus bank hols) and inclusion in the companies Group Life Insurance after the first year.
Posted by Newstaff Employment • £30K/yr to £35K/yr
Newstaff Employment Services is recruiting for an IT Service Desk Analyst on a 3 Month Fixed-Term Contract, on behalf of our client based in St Albans, Herts.
A full UK driving license is essential
Must have at least 3 years experience in a similar role
Posted by Hays Specialist Recruitment Limited • £30K/yr to £38K/yr
Your new company
Our customer is a forward-thinking design and build partner with exceptional internal delivery capabilities.
They deliver complex and innovative schemes through an uncomplicated, solutions-focused approach which ensures high quality and best value for their clients.