Setting and meeting internal service targets, including first-time fix rate, SLAs/OLAs, and customer satisfaction scores.
Manage and lead the Service Desk team, including hiring, training, and coordinating work schedules.
General
My client based in Southend Essex are seeking an experienced, hands-on, Service Desk Manager to play a pivotal role in leading and developing their Service Desk.
Posted by A1 Personnel Employment Agency Ltd • £24K/yr to £29K/yr
Responsibilities
Perform repairs on interior lighting units, including both fluorescent and LED systems.
Job Description
The successful candidate will be responsible for the repair and maintenance of interior lighting units, including fluorescent and LED lighting systems, with a focus on PCB electronic component repair down to discreet component level.
We are seeking a skilled and motivated Aircraft Component Technician to join our Interior Lighting Division on a full-time.