Amour Recruitment are seeking an experienced and dynamic Service Delivery Manager to oversee the Order Fulfilment, Service Delivery, and Technology Innovation functions for our client based in Waterlooville.
This role requires exceptional leadership, project management, and client relationship skills to ensure the seamless delivery of IT services, drive continuous improvements, and exceed customer expectations.
The successful candidate will lead a high-performing team, manage client onboarding, and maintain compliance with ISO/IEC 20000-1:2018 standards.
Are you ready to take the lead and shape the future of an IT team and to grow with a company who are looking at rapid expansion (expected 10-fold growth) over the next 3-5 years?
Do you thrive in dynamic environments and have a passion for driving growth and innovation?
In this role, you will be the most senior technical person in the team and will help lead and shape the direction, processes and growth of the business moving forward.