Posted by SDL Solutions Limited • £25K/yr to £28K/yr
General
SDL Solutions Limited is seeking a 1st / 2nd Line Support Technician to join a consultancy company based in Ely, Cambridge.
This role is key to the implementation and maintenance of the company's computing needs as well as ensuring that facilities are safe and well-functioning.
Support, Helpdesk and Maintenance
Provide 1st and 2nd line support to the business via our internal helpdesk to resolve problems in person and remotely and escalate as required, whilst working with third-party support companies.
Posted by UNICORN RESOURCING LIMITED • £25K/yr to £30K/yr
General
Are you an Electronics Test Technician or Engineer with a passion for embedded computer and digital video technology?
Join our client's dynamic R&D team in Witchford and work on innovative projects in the digital video, AI, and machine learning industries.
About the Role
In this position, you will play a key role in the testing and troubleshooting of cutting-edge embedded computer modules, peripheral cards, and digital video products.
If the fault cannot be repaired over the phone, you'll be ordering parts required to repair and dispatching as technician within the agreed service levels.
In this crucial role, you'll be providing comprehensive technical telephone support to customers, including first-line support, triaging and resolving complex customer enquiries promptly and efficiently.
Looking for a role combining customer service and administration
This is a great opportunity for someone looking to develop their experience in a global organisation, with excellent training and onboarding.
Would you like to be leading on developing and expanding a range of embedded computer and digital video products?
Working out of their research and development lab near Ely, Cambridgeshire you'll be working with a dynamic team of Electronics and Software Engineers with responsibilities including:
This is an exciting opportunity to get inside the heart of the expanding and vibrant digital video plus AI/ML technology industry.