The IT Support Technician is responsible for troubleshooting and resolving issues using the IT helpdesk workflow; the IT Support Technician will complete requests within stated SLA, add work logs, provide effective resolution comments and add to the solution function within the Helpdesk.
Our client is seeking IT Support Technician to join their team on a salary up to £28,600, the site has free parking though applicant will have to live within commutable distance and drive.
The successful IT Service Desk Analyst will prove both 1st and 2nd line support expertise in supporting 2500 users with varying levels of technical knowledge across multiple sites in the UK.
This role comes with hybrid working with 1-2 days a week in the office with flexibility.
IT Service Desk Analyst required by our market leading, award winning, professional services organisation in Central Bristol.