Posted by IT Talent Solutions Ltd • £30K/yr to £38K/yr
Job Description: As a 2nd Line Support Engineer, you will play a crucial role in delivering high-quality IT support to our clients.
This role requires a strong understanding of ITIL best practices, proficiency in Active Directory, and hands-on experience with Office 365 administration.
You will be responsible for resolving technical issues that have been escalated from the 1st Line Support team, ensuring minimal disruption to our clients' operations.
Our products range from Food, Treats, Toys, Accessories, Health and Hygiene.
Our portfolio of brands includes: Webbox, Webbox Naturals, Bob Martin, Felight, Meatiful, TastyBone, Spikes and WildThings.
About us
We are one of the fastest growing Pet product manufacturers in the UK with offices and manufacturing sites based in Lancashire, Somerset and South Wales.