We are seeking a Tier 1 IT Service Desk Analyst to join the team in Walsall!
About the role... 6 month - fixed term contract
As a Tier 1 IT Service Desk Analyst, you will play a critical role in ensuring the smooth operation of our organization's IT systems and providing exceptional customer support.
Posted by NEXT GENERATION LTD • £26K/yr to £28K/yr
The following shifts are available for the IT Support Engineer
Monday - Friday (Days).
General
As the IT Support Engineer you will be responsible for the maintaining IT systems that allow the processing of confidential client and supplier data as well as helping all internal staff utilise available business systems and applications.
Due to expansion, Next Generation are currently recruiting for an IT Support Engineer to work with a leading global manufacturer who produce machined components supplying predominantly into the energy industries.
Robert Walters is working in partnership with a national software company.
Due to considerable growth and acquisition, the technology team are looking to appoint experienced iTrent Technical Consultants, paying a salary range of £30,000 to £55,000 plus cash car allowance.
They have a long standing history of designing and developing innovative specialist software and products.
Working with the IT Operations Manager, the IT Helpdesk Support Lead will be responsible for the support and maintenance of an effective ICT service to the Gambling Commission.
This role is key to helping the Gambling Commission deliver a consistent and reliable support function and will provide an escalation point for the IT Support team, and wider business.
You will advise and support the existing IT Support Team of 1st and 2nd line engineers, to ensure that BAU incidents, requests, complex issues and ongoing service improvements and deployments are delivered effectively.
You will be responsible for providing first-line support to operational platform users, troubleshooting hardware and software issues across a variety of devices, and maintaining the overall health of the IT infrastructure.
As an IT Support Engineer, your role will be pivotal in ensuring the smooth operation of our client's IT infrastructure.
General
Provide first-line/second line support for issues and questions from operational platform users