Using a blend of technical awareness, strong communication skills, and the ability to work collaboratively in a team environment, you'll bridge the gap between technical aspects and customer requirements to automate IT and other business processes using our ITSM platform Hornbill.
Age UK's Digital & Technology team is recruiting for a Junior ITSM (Hornbill) Administrator.
This is an exciting role where you can make a real impact.
Turn IT on are looking for an enthusiastic, self-motivated and talented 2nd line Support Consultant to join our Service Desk team based at our Princes Risborough office.
Your role involves working within our escalation process, supporting 1st line team members, and ensuring timely resolution of tickets.
As a 2nd Line Support Consultant, you will provide technical support to our school users remotely.
Turn IT on are looking for an experienced Senior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers.
You will facilitate communication between your schools and turn IT on keeping them up to date with what services turn IT on can offer and manage the accounts of your customers.
You will be responsible for maintaining all IT hardware and services across the schools' sites and helping them improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions.
Provide general 1st / 2nd / 3rd line IT support to users on-site.
Site Co-ordinator with responsibility for the IT resources and management of staff at locations responsible for, with the opportunity to move around to different sites to broaden skillsets and to fulfil the demands of the IT Services team availability.
General
Reporting to the IT Operations Manager this technical role has specific focus on the College's site based IT systems responding to IT issues along with ensuring the viability of desktop systems and local applications.
Welcome to a day in the life of an IT Technician, where your role is about more than keeping systems running; it's about being the hero behind the seamless operation of cutting-edge technology in a bustling production environment.
This isn't just a job; it's your stage to shine, troubleshoot, and innovate alongside leaders in the industry.
Picture yourself walking through the facilitypast buzzing machinery and dedicated teamsand knowing your expertise keeps every digital pulse firing accurately.