To provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services.
The primary objective of the IT Service Desk is to ensure the performance and cost-effectiveness of our technology, application, and infrastructure solutions.
This involves promptly identifying and resolving outages or performance issues, providing first-line support to end-users, and ensuring minimal disruption to business operations.
Like us, you excel at collaboration, exploration and innovation.
About Us
About Us:Direct Line Group is one of the UK's largest insurance companies and home to some of the best-known brands including Direct Line, Churchill and Green Flag.We're evolving, to be a more digitally-focused data-driven insurance company of the future and your unique talent, skills and ideas can create our success.
To provide support and be responsible for the day-to-day running, operation, and installation of IT and audio-visual equipment, support the commercial operations and the gallery-based interactives.
Key Role Responsibilities
To provide first- and second-line support for my client's Information Technology and Audio-Visual systems through performance of the job functions detailed below.
Godolphin is the world's largest thoroughbred operation, comprising breeding and racing interests.
Our global headquarters is in Newmarket, which is the epicentre of the UK's thoroughbred industry.
Founded in Dubai in 1992, the operation has been built on a foundation of innovation and uninhibited achievement that has led to a legacy of success for horses in Godolphin's famous blue silks.