This IT Business Systems Manager role, doesn't include line management responsibility but offers a great deal of autonomy, training and support when needed, as well as the opportunity for the role to become broader as the company grows.
Looking for a role where you can be involved in shaping the strategy of IT systems for a growing Cambridge business?
Excitingly, the environment is fast paced, supports new ideas and will encourage someone who wants to take ownership and drive technology forward.
Posted by TPP Recruitment • £17.58/hr to £19.78/hr
In this role, you'll lead the registration and accreditation team, ensuring efficient membership renewals, managing enquiries, and coordinating lifecycle communications.
This role is pivotal in managing membership applications, renewals, and accreditation processes, coordinating closely with voluntary assessors and committees through their CRM and software systems.
Join our clients team to oversee and enhance the entire membership lifecycle.
Supported by the Customer Operations Manager and working closely with the Delivery team and our service partners, you will work to deliver successful onboarding of new metering points and revenue and cost validation in line with our Customer Experience framework, and ensure we are fully compliant with regulations and standards that apply.
You will be a member of the Asset Performance and Operations team & report to the Customer Operations Manager.
This role is central in ensuring our client delivers market-leading customer service to our customers, resulting in excellent customer satisfaction.
As part of our IT department, you will play a crucial role in supporting internal business users and external clients, ensuring the smooth operation of IT services through rapid response and efficient incident management.
Company Overview: Join a dynamic and customer-focused IT team within a leading organization that values integrity, innovation, and a commitment to service excellence.
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