IT Technician / Helpdesk Analyst / 1st & 2nd Line Support Engineer who has a sound, basic understanding of IT Technology and IT Terminology, covering Windows Server, Desktop / Workstation software applications and networking technologies is required for a well-established Cloud Solutions Provider based in Southwick, West Sussex.
We are seeking a dedicated Customer Support Advisor to join our clients Sales Support Team within the Customer Support Department.
The successful candidate will be responsible for responding to customer queries received via phone, website, or email, processing orders, and resolving any issues that arise.
The goal is to ensure a high level of customer satisfaction.
We are seeking a dedicated Customer Service Agent to join our clients Sales Support Team within the Customer Support Department.
The successful candidate will be responsible for responding to customer queries received via phone, website, or email, processing orders, and resolving any issues that arise.
The goal is to ensure a high level of customer satisfaction.
We are currently working with an Insurance Broker, who have a great opportunity available to join them as a New Business Account Handler, dealing with commercial clients.
This broker pride themselves on providing a first class working environment, and are extremely proud of the culture they have, where everyone is looked after, and supported .
They feel they can offer excellent work life balance, coupled with genuine career progression opportunities.
We are looking for a Customer Service Representative who can handle inbound calls from our clients and provide first-line technical support.
The ideal candidate will have a strong customer service background with the ability to troubleshoot and identify issues related to our products, ultimately reducing the need for on-site engineer visits.
Key Responsibilities
Handle incoming calls from our clients and try and resolve the issues without the need for an expensive engineer to go out on site.
Posted by Additional Resources Ltd • £24K/yr to £27K/yr
This role is ideal for individuals with a strong background in Engineering or Physics, as it requires technical expertise to effectively communicate with customers and provide critical support to the sales team.
An exciting opportunity has arisen for a Technical Sales Coordinator with a Engineering or Physics Background to join a reputable company in the calibration industry.
As a Technical Sales Coordinator, you will play a key role in driving the company's strategic goals, utilising both your technical knowledge and sales acumen.