Are you looking to elevate your career in IT Support?
With a reputation for excellence and a supportive team environment, they're offering an exciting opportunity for a driven IT Support Technician to join their growing team.
We're partnering with a well-established company that's not only a leader in their industry but also a fantastic place to build your career.
They help Companies of all sizes do amazing things with Technology.
Everything Tech are an award-winning Managed IT Service Provider.
They support over 4500 users across nearly every industry all over the Country and are a Microsoft Gold Partner specialising in Microsoft's Modern Workplace shift in transforming businesses IT.
"Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will be the first escalation point for our wider support teams and is expected to provide anything from general advice to colleague through to in-depth technical assistance to customers.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.