Reporting into the IT Service Director, the Connells Group Head of IT Service Desk will be responsible for the management and performance of the 3 IT Service Desk operating models in place today covering Incident and Request Management.
We are currently looking for a Head of IT Service Desk to join our IT department in Leighton Buzzard.
Over time, the role will be critical in the development and execution of consolidating the 3 IT Service Desk into a single IT Service Desk operating model which support all users across the Connells Group.
The Connells Group Infrastructure Delivery team is committed to providing a high level of service across multiple areas of the organisation.
What we are looking for
We are a team that support, create, develop and improve and are proud to be a key area responsible for the support and management of infrastructure within the Connells Group.
Focus Group Recruitment is seeking a talented Level 2 Service Desk Engineer for our client, a reputable IT service provider.
The successful candidate will provide onsite technical support for software, hardware, and network problems, ensuring smooth operations and maximum benefits for the client.
This role requires a professional who can diagnose and resolve issues, maintain technical documentation, and offer end-user training as needed.
To provide effective administrative services to therapists and staff at the clinic.
There will be a requirement for the post holder to work flexibly and ensure that there is appropriate cover provided according to the demands of the service.
To act as a professional welcoming first point of contact for all visitors to the clinic, answering and directing all enquiries and messages as appropriate.
We are currently recruiting for a Part Time Receptionist, most the time you will be based in Leighton Buzzard, however, there may be occassions where you would have to travel to other sites in Bedfordshire.
Role objective
To act as a professional welcoming first point of contact for all visitors, answering and directing all enquiries and messages as appropriate.
See below the working hours
Approximately 16 hrs per week including 1 in 4 Saturdays (13 a year).