The successful candidate will respond to IT support requests in accordance with the helpdesk procedures and priorities.
We have a super opportunity for an IT Technician, set in lovely ground in the heart of Surrey.
This role requires someone who has come from a similar position, with extensive knowledge of IT operations and are able to oversee maintenance IT infrastructure.
1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk
We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey!
To lead, manage and motivate a team of 4-6 1st/2nd service desk professionals a background in Service Desk / Help Desk management is needed, alongside good technical skills around Windows, Office and Microsoft tools generally!
IT Support Analyst - ITIL, Microsoft Applications, 1st & 2nd Line Support
Our leading international law firm client are actively looking to recruit an IT Support Analyst (ITIL, Microsoft Applications, 1st & 2nd Line Support) on a permanent basis to provide high quality support and assistance on all aspects of IT.
While predominantly based in the firms Guildford office, this role will include travel and support to other UK offices (London and Cheltenham) and support and cover for the IT Service Desk.
Reports to: Senior IT Trainer (day-to-day) and Head of IT (monthly).
General
Purpose of the Job: As a key member of the IT team, you will collaborate with the Senior IT Trainer to deliver IT training and support to meet business needs, both remotely and on-site.
This role involves designing and creating training materials, as well as preparing and delivering diverse training sessions to all users, including firm-wide roll-outs, new starter inductions, and ongoing user development.
We are working with a brand new customer who are a boutique IT support services company.
They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily working lives.
Job Role
This role sits within the IT engineering team and will be hybrid support role comprising a mixture of dedicated onsite support, remote support and installation services for our SME customers.
You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions.
Are you looking for a new exciting opportunity working as a Senior ICT Consultant to be based in Surrey?
This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.