Do you have a passion for IT and a drive to kickstart your career in the technology world
The Caroola Group is excited to be expanding our Apprenticeship Academy and are seeking enthusiastic and talented individuals to join our IT team
As an IT Operations apprentice you will embark on an exciting and rewarding journey that combines practical on-the-job training with academic learning.
Our goal is to be the leading IT services group in the HE sector and we are growing our team's capability in experience/UX, agile development, security, cloud, service management and partnering.
About us Information Services Division (ISD) is the primary provider of IT services to UCL.
We support and enhance learning, teaching, research and administrative processes by providing information- and technology-related services to over 50,000 staff and students of UCL and associated institutions.
Experience in a Service Desk environment supporting 700 employees in an ITIL setting.
General
As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300.
Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role.
The IT Knowledge Management Specialist will use their experience in knowledge management within an IT department, to analyse the current knowledge sharing processes, identifying gaps, and leveraging technology to enhance the flow of information within Ageas Insurance.
IT Knowledge Management Specialist: Ageas in Eastleigh have a fantastic opportunity available for a candidate with strong understanding of knowledge management principles and technologies, to join the team as an IT Knowledge Management Specialist.
The desired candidate will provide groupwide operational IT, data and multi-media support.
We are looking for a collaborative and dynamic IT Support Assistant to join our new IT team!
The role will act as primary contact for day-to-day 'trouble shooting', data issues and system support requirements and as well as work collaboratively colleagues and suppliers to source, prepare, track and maintain IT equipment for the company including new joiners.