Posted by Hays Specialist Recruitment Limited • £450/day to £500/day
In Practice Ownership, the role is responsible for the governance, design, implementation, and continuous improvement of ITIL practices within the organisation.
Your new role
The SIAM Lead has two main areas of focus: Practice Ownership and Operational Management.
Using previous technical knowledge and documentation analyze desktop hardware (desktop hardware may include but not be limited to desktops, laptops, tablets, printers, monitors, scanners, multifunctional printers, switch boxes, conferencing devices and specialist custody and force control room equipment) and application software faults raised via the ICT Service Desk.
Collate relevant information and diagnoses to assist in the verification of the fault in order that the necessary action may be taken to restore service to the user of BCH system.
Document fixes for use by others within a knowledge base system.
Posted by Randstad Technologies • £230/day to £400/day
As a Senior IT Delivery Manager you will support the delivery with managing the service delivery of ICT service.
The ideal candidate should have a vast understanding in Managing the service delivery of ICT service and proven experience in managing IT Service Delivery and multi-sourced support teams.
A well established high classed profiled public sector organization is urgently seeking a Senior IT Delivery Manager with background in digitalisation to join their current project team on a 6 months contract.