Do you have a passion for IT and a drive to kickstart your career in the technology world
The Caroola Group is excited to be expanding our Apprenticeship Academy and are seeking enthusiastic and talented individuals to join our IT team
As an IT Operations apprentice you will embark on an exciting and rewarding journey that combines practical on-the-job training with academic learning.
Our goal is to be the leading IT services group in the HE sector and we are growing our team's capability in experience/UX, agile development, security, cloud, service management and partnering.
About us Information Services Division (ISD) is the primary provider of IT services to UCL.
We support and enhance learning, teaching, research and administrative processes by providing information- and technology-related services to over 50,000 staff and students of UCL and associated institutions.
Experience in a Service Desk environment supporting 700 employees in an ITIL setting.
General
As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300.
Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role.
Robert Half is currently engaging with a market-leading service provider that is looking to recruit a London based IT manager on an initial contract-to-permanent basis.
We are looking for a highly skilled and motivated IT manager to take charge of our IT operations and infrastructure.
This role requires a hands-on individual who can effectively manage and execute IT projects, ensure the smooth operation of our systems, and provide technical support to our team.