This individual will provide technical leadership, resolving complex IT issues and act as an escalation point for the team.
You will oversee the daily operations and performance of the IT Desk Team, while focusing on delivering exceptional IT support for employees across our six locations.
They will also assist the IT Manager with broader IT projects and initiatives, including hardware/software upgrades, driving continuous process improvements, and promoting Information Security awareness throughout the firm.
We have an exciting opportunity for an IT Service Desk Team Lead who will report to the IT Operations Manager and have responsibility for our clients IT Service Desk.
The IT Service Desk provides first and second line support to internal customers and partners.
Posted by In Technology Group Limited • £45K/yr to £50K/yr
Key Responsibilities
Lead and manage a team of IT professionals, providing mentorship, guidance, and technical expertise.
General
This role is pivotal at their headquarters, focusing on managing IT operations and leading a team of IT professionals.
We are partnering with a global manufacturing company based in Glasgow city centre, renowned for its industry-leading innovations and operations across multiple continents.
Are you ready to take the lead and shape the future of an IT team and to grow with a company who are looking at rapid expansion (expected 10-fold growth) over the next 3-5 years?
In this role, you will be the most senior technical person in the team and will help lead and shape the direction, processes and growth of the business moving forward.
Do you thrive in dynamic environments and have a passion for driving growth and innovation?
Working for an MSP on exciting projects, looking for an experienced IT Shift Team Lead to spearhead the 24x7 operations shifts.
The Shift Team Lead will be instrumental in managing, guiding, and enhancing the performance of the engineering team, facilitating our mission to become a premier operational hub for the defence and security industry.
This pivotal role involves leading a team of 24x7 Support Engineers, ensuring the seamless operation of IT infrastructure round-the-clock.
They are looking to hire a Software Team Lead to work on complex software projects for one or more products or technology areas.
If you are enthusiastic about guiding and nurturing a team of skilled engineers while remaining actively involved in software development, this role is an ideal fit for you.
Our client is a world leader in the development and manufacturing of underwater technology used across various sectors for monitoring, surveying and imaging.