Posted by NMS Recruit Limited • £24K/yr to £25K/yr
Telecoms IT Support Technician
Are you a talented IT Support Technician that specialises in the Telecoms sector?
Is personal training and development at the forefront of your needs within a new role?
Company Overview
I am currently assisting a well valued award winning client of mine located in the Chester area that are seeking to add to their Technical Support Team.
This growing business in Chester is looking for a 1st Line Support Technician to help their clients be successful.
The 1st Line Support Technician will be reporting directly to the Head of Support who has very high expectations of delivering a first-class service.
You will work hand-in-hand with their clients, providing a world class service and working on issues including API calls, data discrepancies, reporting troubleshooting, account configuration and general problem solving (product related).
Posted by EMS Group Solutions • £34K/yr to £38K/yr
We are currently recruiting for an IT Team Leader to help oversee the IT team, as part of the role you will be responsible for the effective management of the current IT team as well as playing an integral part in ensuring that all of our endpoints and systems are working to the required standards.
Responsible for delivering fast and effective support to the companies variety of users & client.
In this varied role you will become a direct point of escalation for 2nd/3rd line technical issues whilst ensuring all 1st line activities are completed across the site by the on-site team