ClearCourse is looking for a Support Analyst to join us in a newly opened position.
Job description
Are you an IT graduate or a tech support person looking for an opportunity to join and progress, with a well-known and fast-growing technology business?
We have an exciting opportunity for an Application Support Analyst toprovide professional and responsive support for off-the-shelf and bespoke software to agreed SLAs, facilitating end to end Incident and Problem resolution.
About the role
This is a full-time permanent post and offers hybrid working spending 2 days based in our Oldham office and the remaining 3 days working remotely.
Are you an experienced Application Support Analyst or Systems Administrator?
Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement.
Do you have specific experience of supporting a property management application or Dynamics 365?
We are currently seeking an IT Support Technician to join this Society at their head office in Manchester.
You will take on the role of providing IT support to staff at their Head Office in Manchester, as well as remote support to their branches around the UK.
Prestigious opportunity for a Service Assurance Analyst to join our pioneering Digital transformation.
You will be responsible for work ensuring that new and changed IT Services have a complete Service Design Package, and that it meets the agreed Service Transition and Operational Readiness measures, which includes creation of artefacts such as runbooks, configuration of ITIL service support processes, support and RACI models, Disaster Recovery plans, and the completion of knowledge transfer.
Co-ordinating an end to end Service Assurance (Service Design and Transition) process.
As a 2 nd Line IT Support Engineer, you will provide 2 nd line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels.
On behalf of our growing Manchester based client, we are recruiting for a talented 2nd Line IT Support Engineer.
Our client is positioned across multiple business domains, empowering them to bring together people, processes, and technology to deliver exceptional results.
Our client believes in the convergence of business and IT, moving towards a unified set of objectives.
Their IT Business Alignment team is pivotal in this convergence, influencing every IT-related investment, activity, service, or project to optimise business value.