As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
Posted by Pearson Whiffin Recruitment Ltd • £30K/yr to £32K/yr
General
We are looking for someone with knowledge of Office365, Windows, Active Directory and ITIL to join a team supporting internal customers as first point of contact.
The role will be to provide 1 st and 2 nd line support of issues coming in from telephone, e-mal, walk-ins across all company departments.
Required Skills and Experience
Provide 1st line support via telephone, ITSM tools, Email and walk-ins for all IT, Network, Telephony, Remote Access & desktops.
Posted by Paprika Software • £23K/yr to £28,337.92/yr
General
Paprika Software provide a bespoke project management and accountancy product to advertising, marketing and PR agencies around the world and we are currently seeking Software Analysts.
Posted by Trapeze Recruitment Services Limited • £23K/yr to £26K/yr
You'll be using your technology skills to diagnose and resolve issues and maintain a healthy technology and security standard across clients' technology stack.
Your day-to-day role will be taking incoming service requests from client's while providing excellent customer service.
Customer service is of main importance when it comes to our client.
Are you a technical support expert looking to lead a dynamic team?
We're recruiting on behalf of our client, a multi-award-winning global leader in vehicle safety systems, for an ambitious Technical Customer Service Lead to join their innovative team.
Do you thrive in hybrid roles that offer a blend of hands-on support and leadership?