We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related.
You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms.
In the role, you will be the main point of contact for technical support.
You will have experience working within an IT Service support environment providing 1st line IT Support and have had good exposure to Microsoft Windows and Office Suite.
This is a great opportunity to join a Global Organisation and become part of a highly regarded IT team.
We are seeking a Network Services Senior Analyst who will be responsible for the adoption and use of information and digital technology.
You will be part of a team who is responsible for the effective operation, support and maintenance of existing, operational technology systems, including technology infrastructure (e.g.
Servers, databases, networks) and end-user devices (e.g.
We have an exciting exclusive opportunity available for a 3rd Line Support Engineer to join our client a market leading food Manufacturing organisation in their existing team based in Birmingham.
Purpose of the Role
With responsibility for ensuring that the IT services in all sites are running optimally, your aim will be to ensure that our systems are available whenever the business requires them.