As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages.
Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service.
The position we have is for a Service Desk Analyst / Engineer (Information Technology,
Purpose This role is pivotal in delivering IT support provide 1st and 2nd line support within the Service/Helpdesk team to all IT, Communications and Freight related systems, ensuring processes and procedures are followed correctly and user requests are dealt with efficiently and effectively.
My client, a global Fintech organisation is looking for a skilled Support Analyst to join their team.
You will ensure all Incidents and Service requests logged and resolved contain good quality information within them to allow effective management and reporting manage incidents.
General
Salary range £30,000 - £34,000 dependant on experience
Our established client based in the West Midlands is looking for a Business Central Technical Support Analyst to join their team.
This role is a key client-facing role responsible for addressing and resolving technical issues related to Microsoft Dynamics 365 Business Applications.
We are seeking a dedicated individual to fill the role of Helpdesk/Technical Support Specialist.
This position requires flexibility, excellent communication skills, and a proactive approach to problem-solving.
Based in Birmingham, the successful candidate will also be required to travel to other UK sites including Wolverhampton, Liverpool, Bridgend, and Dagenham as necessary.