Posted by IQ Talent Solutions • £33K/yr to £34K/yr
We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related.
You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms.
Desktop Support Analyst // 2nd line support // ServiceNow // ITIL // Contract initially till end of year // Birmingham // £29/hour (Umbrella)
REED Technology are working with a client who are URGENTLY looking for a Desktop Support Analyst who will be responsible for resolving all 2nd Line incidents and service requests within their region.
The ideal candidate will have a strong understanding of technology and excellent customer service skills.
Posted by Proactive Solutions Group Ltd • £35K/yr to £45K/yr
We are seeking a highly motivated and experienced Senior Technical Support Analyst (Microsoft 365 Specialist) to join an expanding team.
3rd Line Engineer / IT Support Engineer / Technical Support Engineer.
The 3rd Line Engineer / IT Support Engineer / Technical Support Engineer role requires an experience level of 8 years in a similar role and is hybrid working on a 60/40 split (60% in the office, 40% from home) from one of our offices.
Posted by Clear IT Recruitment Limited • £35K/yr to £48K/yr
Key Responsibilities
Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.
Manage and resolve complex issues related to desktop environments, including hardware and software configurations.
General
Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working.
Posted by In Technology Group Limited • £35K/yr to £35K/yr
About the Role
Our client, a leader in IT services, is seeking a Senior Service Desk Analyst / Engineer to join their Birmingham-based team.
This critical role will provide 2nd and 3rd line support within a busy service/helpdesk team, ensuring all IT, communications, and freight-related systems are supported efficiently.
The ideal candidate will have strong technical expertise in troubleshooting, systems management, and a keen eye for detail, contributing to the smooth operation of the company's infrastructure.
Posted by In Technology Group Limited • £35K/yr to £35K/yr
Are you a skilled IT professional passionate about delivering outstanding technical support?
Join our dynamic team as a Service Desk Analyst/Engineer, where you'll play a critical role in providing 2nd and 3rd line support for IT and Communications.
Be part of a service-oriented team, troubleshoot technical issues, and contribute to maintaining a seamless IT experience for on-site and remote users.
A brand-new opportunity to join a top 30 Law firm based in Birmingham, we are looking for an IT Support Analyst to join an IT team which is 20 strong working on a hybrid setup which involves 3 days in the office and 2 from home.
Key words: 1st line support, 2nd line support, desktop support, IT Support Engineer, Service Desk, Law Firm, Legal, Solicitors
This is a fantastic opportunity to join a firm that has embraced flexible working, offer fantastic benefits and is going through a period of further expansion across the IT team.