Are you an IT Support Analyst looking for a new challenge?
IT Technical Support Analyst - Southampton
In this exciting IT support opportunity working for a leading global law firm, you will be responsible for providing 1st and 2nd line support for all technology systems alongside AV/meeting room support.
This role will be providing valuable support to their customers on their software offerings; trouble shooting problems as they arise, providing technical advice and guidance, as well as documenting solutions.
Your Company
The team at NET Recruit are delighted to be working with a high-growth and successful software company based just outside of Southampton, who are searching for an Application Support Technician to join their team.
The company are passionate about fostering values such as training and development, thus are keen to nurture their employees to achieving their best through continued support, learning and progression opportunities.
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity?
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.
In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must!
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
Duties Include
Be the first point of contact for all inbound Customer Support Enquires into the contact centre.
Our client is looking for an experienced customer service advisor to join their busy team.
If you are available immediately and have previous customer service experience in a contact center/helpdesk or office-based customer service environment then this could be the role for you.
In this role you will be
Providing a front-line service for any enquiries from customers via telephone, email or face to face and seeing the process through from start to finish with each query/complaint or enquiry.
Teaching Assistant / Learning Support Classroom Assistant with a good standard of numeracy and literacy and excellent interpersonal skills is required for an Academy Trust based in Hedge End, Southampton, Hampshire.
Experience within the classroom or with learning support would be an advantage but is not essential.
If you are a graduate considering a career in teaching this is an ideal stepping stone to gain valuable experience.
We are seeking a Customer Contact Advisor to join our clients Contact Centre team.
This role is ideal for someone who is passionate about delivering exceptional customer service and is comfortable handling a variety of queries through phone, webchat, or email.
Day-to-day of the role
Engage with customers over the phone, through webchat, or by email, providing personable, empathetic, and knowledgeable support.