The Company are an IT Business Partner & Enterprise Solutions Provider.
They offer complete end-to-end solutions that enhance people's performance.
They expertly blend their products and services to offer the right level of support for individual and business needs by offering packaged platforms and tailored solutions that help business' reach their full potential.
Based in Chadderton (Just outside Oldham) in Greater Manchester, Yellowgrid offers Core Services which include the Installation and Maintenance of Data and Voice Solutions.
Their Core Customer base uses Microsoft Software Products.
These Solutions are designed primarily for the SME market and focus on Companies based within the North West.
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
We're here to put usefulness and customer-centric service back into the telecoms experience and empower your business with great technology that keeps you connected, mobile and more productive than ever.
Based in Manchester, we're a dynamic telecom provider with a national reach, aiming to do things differently.
Established in 2017, IPEX was founded by Paul Sherlock, Adam Wilson and Daniel Cheesbrough who have come together from some of the UK's biggest names in telecoms, including EE and BT.
Our client is a fast growing education technology provider, delivering managed IT services to over 500 school and Multi-academy Trust clients across the UK.